Appointments/Call Centre Officer

About the Role

KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily

basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to

the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective

appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers,

Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration

Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.