AV and IT Helpdesk Officer

About the Role

AV and IT Helpdesk Officer £25,660 - £29,415 per annum (depending on experience) A minimum of 37.5 hours per week

Permanent About the Role • Work in partnership with academic departments and professional services to deliver

consistently high-quality AV and IT support service to students and staff • Provide a customer-focused, approachable and

responsive helpdesk service, ensuring a positive user experience across all interactions • Take a proactive role in the

maintenance, monitoring and continuous improvement of AV and IT systems • Deliver timely and effective reactive support,

diagnosing and resolving technical issues as they arise • Actively contribute as a key member of the AV and IT support

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.