Band 2 Receptionist - Finch Road | Birmingham and Solihull Mental Health NHS Foundation Trust

About the Role

Deal with queries from service users, including GPs, patients and there representatives either face to face or via the

telephone in a professional manner that is consistent with legislation policies and procedures including data protection

and confidentiality, sourcing any related information that might help deal with the query. Taking accurate written

messages and passing more complex queries on to the relevant staff.

To be able to use word processing packages and Microsoft Office to produce various documents e.g. faxes, letters, tables

etc. Daily use of outlook for communication (sending/receiving e-mails), as well as booking and checking of meeting

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.