Call Assessor - Staffordshire (RESERVE POOL)

About the Role

Responsible for the receipt and processing of urgent & emergency calls from the general public. Analysing a patients

condition and situation to obtain an appropriate NHS Pathways category and relevant response. Alternatively your call

will be processed where no response is required. Ensure that the Call Connect response targets are met with accuracy and

efficiency to the highest standards possible. Responsible for the receipt and processing urgent & emergency response

calls from other emergency services, medical staff and other professional bodies. Processing the calls under appropriate

NHS Pathways category and protocols to obtain the correct end disposition. Responsible for the receipt, processing and

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.