Care Navigator (Medical Receptionist)

About the Role

Job Title: Care Navigator Responsible to:Reception Manager/Practice Job Purpose: To ensure that the reception area of

the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the

Practice team. Duties and Responsibilities Telephone Duties: 1. Care Navigating patients to the right clinician when

booking appointments. 2. Dealing with queries from Pharmacies, Hospital and other external parties. 3. Communicating

results to patients. 4. Ambulance transport bookings including blue light Ambulances. 5. Home visit requests. 6. Deal

with general enquiries, compliments and complaints. 7. Contacting patients and other NHS staff. Reception Duties: 8.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.