Care Navigator (Reception)

About the Role

As a Care Navigator, you will support clinicians by ensuring a seamless patient experience. Your role involves welcoming patients, managing inquiries, coordinating appointments, and facilitating communication between patients and healthcare providers. This position is vital in maintaining high-quality service within the practice.

Responsibilities

• Greet and direct patients upon arrival
• Manage telephone inquiries and requests
• Coordinate home visit requests for doctors
• Book patient transport for hospital appointments
• Register new patients in the clinical system
• Initiate computerized prescriptions as needed
• Assist in data entry and patient follow-ups

Requirements

• Strong communication and interpersonal skills
• Experience in a healthcare setting preferred
• Proficient in using clinical software
• Ability to multitask and prioritize effectively
• Team player with a positive attitude

Benefits

• Competitive salary and benefits package
• Opportunities for professional development
• Supportive work environment
• Annual appraisal and training discussions
• Flexible working hours

Compensation

Compensation will be discussed during the interview process, reflecting experience and qualifications.

Location & Schedule

This position is based in a local healthcare practice with standard working hours.

How to Apply

Please submit your application to the NHS Jobs portal.