Care Navigator/ Receptionist (fixed term)

About the Role

Park Medical Practice- Care Navigator/ Receptionist Reports to: Patient Services Manager Job Summary As a Care Navigator

Receptionist, you will act as the first point of contact for patients, both in person and over the telephone. Your role

is essential in ensuring all enquiries are handled promptly, professionally, and with compassion. You will support

patients by: Receiving and responding to incoming calls and facetoface enquiries in a timely and efficient manner.

Signposting patients to the most appropriate clinician, service, or resource based on their needs. Assisting patients

with completing online triage forms when support is needed. Managing and processing the online triage inbox, ensuring

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.