Care Navigator/Reception Administrator - GP Surgery

About the Role

Support the triaging GP in arranging patient appointments with the most suitable healthcare professional or service

(e.g., GP, nurse, pharmacist, social prescriber). Act as first point of contact for patients both in person or over the

telephone - creating a welcoming and supportive environment. Handle patient communications professionally and

empathetically, including telephone, online and face-to-face interactions. Help patients with their queries and signpost

them to the correct service. Remain calm and prioritise tasks whilst working in a busy environment, frequently dealing

with competing demands from both patients and the practice team. Work closely with the clinical and admin teams ensuring

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.