Complaints Officer | Tameside and Glossop Integrated Care NHS Foundation Trust

About the Role

Complaints Officer - Band 5

37.50 hours per week

We are looking to appoint a motivated and dedicated individual to support the delivery of an accessible, responsive, and

patient-focused complaints service. The Complaints Officer role is varied and rewarding, involving listening to feedback

from patients, families, carers, and members of the public, and helping to address their concerns with care and clarity.

You will play a key role in shaping how the Trust responds to feedback, ensuring communications are clear, empathetic,

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.