Customer Care Advisor
About the Role
Customer Care Assistant. We are supporting a global brand who are looking for a customer care assistant to join the
online customer care team. You will be the first point of contact for customers across digital channels, ensuring every
interaction is handled with empathy, efficiency, and a focus on delivering exceptional service. Key Responsibilities
Reports To: Customer Care Manager Respond to customer inquiries via email, live chat, and phone Provide product
information, order updates, and after-sales support Resolve complaints with professionalism, escalating when necessary
Maintain accurate records of customer interactions in CRM systems Collaborate with retail and logistics teams to ensure
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.