Customer Service Adviser (Info Point)

About the Role

The Student and Campus Life Service provides support for students to help them to develop academically, professionally,

and personally. Information Points operate across all UWE campuses as a first point of contact for student queries,

where dedicated staff provide advice and access to support from specialist teams on a wide variety of academic,

emotional and practical issues – from money management, fees and funding to course-related issues and wellbeing.

Frequency will vary due to business needs and will involve suitable notice. Hours will cover 08.30 – 17.00, therefore

your hours will either be 08.30-16.30 or 09.00-17.00. On occasion you may be required to work from 08.00 – 16.00 with

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.