Customer Service Advisor

About the Role

Key Responsibilities: To receive internal and external calls in a clear, calm and pleasant telephone manner providing a

courteous and efficient service for the Trust. Responding to telephone enquiries from clients, relatives, the public and

staff Trust wide and despatch them sensitively and non-judgementally to the correct destination. To act as call centre

for all emergency, including 999 calls, bleeps, District Nurses, on call senior staff for SLaM, Lambeth and Lewisham

PCT, Rapid Response Team and Community Mental Health ON Call Nurses To maintain accurate records of couriers taxis,

post, international and emergency calls when booked. To work as part of a team, providing cover during sickness and

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.