Customer Service Advisor | South London and Maudsley NHS Foundation Trust

About the Role

The post holder’s responsibilities will include the provision of a robust Trust wide switchboard, meeting the needs of

customers in line with the provisions of the IT Service Level Agreements (SLA) with the Trust.

The IT Switchboard services fall within the IT Service Management Department of IT which follows the ITIL standard of

Service Management, empowering technology and process to ensure the users have the best possible experience and

outcomes, both externally and internally for the Trust.

The post holder will assist in the provision of customer support, interfacing and maintaining business and supplier

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.