Customer Services Team Leader

About the Role

At UWE Bristol, our Accommodation Services department provides a welcoming home to thousands of students and visitors

each year. As Customer Services Team Leader, you’ll play a central role shaping the student experience through leading a

team of Customer Service Assistants and Post Room staff, coordinating daily operations, and ensuring every student

receives the highest standard of service and support. You’ll be involved in everything from welcoming new arrivals and

supporting international students, to improving our post and parcel services and leading annual student surveys.

The role offers variety and responsibility: you’ll recruit and develop staff, manage rotas and workloads, resolve

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.