GP Receptionist / Care Navigator

About the Role

Key Duties & Responsibilities: Answering high volume calls from our patients, in an efficient and courteous manner,

putting patients at ease and providing clear concise information. Take clear and concise notes of patient interactions

ensuring these documented accurately in EMIS WEB clinical software tool. After appropriate training, triage patient

calls using a variety of questioning techniques in order to develop a full picture of the nature of the patients problem

and signpost the patient to the appropriate care. Identify potentially serious problems and bring those to the immediate

attention of the correct clinician; i.e. on call GP; Minor Illness Nurse, etc. For less serious problems signpost the

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.