Head of Travel Claims

About the Role

As the Head of Travel Claims and Travel Assistance, you will lead the UK Travel contact centres, ensuring the delivery

of exceptional customer advocacy and operational excellence. You will be responsible for managing the end-to-end travel

claim insurance operations and medical assistance claims, ensuring processes are handled efficiently, accurately, and in

a manner that safeguards the interests of our insured clients. This role is integral to the UK Travel Book strategy and

transformation programme, with a focus on maintaining high standards of customer service, employee engagement, and

regulatory compliance.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.