Lead Major Incident Manager

About the Role

You'll lead a consistent Technology & Operations (T&O) response to major incidents, making rapid resolution and minimal

disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You'll drive

incident communications and activity coordination during business continuity and security incidents, ensuring alignment

with customer and internal practices. As our service delivery model is 24/7, you'll make handovers seamless with a

unified response across teams - so that our service is consistent and excellent, no matter the hour. Plus, through

conducting post-incident reviews, you'll track follow-up actions and embed lessons learned.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.