Lung Cancer Support Worker
About the Role
Key duties Triage incoming telephone calls and initiate appropriate response according to assessment tools, protocols
and individual pathways, liaising with the CNS team as appropriate. Telephone conversations can sometimes be difficult,
dealing with raw emotions such as sadness, anger or frustration. Report any patients concerns in accordance with
guidance provided Provide basic telephone advice and refer on or signpost to other sources of support Communicate with
patients, relatives and carers demonstrating empathy, understanding and respect Make outgoing calls to patients or other
professionals as guided by CNS team to initiate a proactive prevention approach Act as the patients facilitator in order
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.