Outpatient Receptionist Scheduler
About the Role
Main duties and responsibilities Scheduling of outpatient appointments in accordance with National and locally defined
policies and standards to manage patient pathways, with reference to MKUHs Patient Access Policy. Working in a call
centre environment to respond to patient, GP, and other queries, ensuring that general data protection rules are adhered
to, and excellent customer service provided. Monitoring patient waiting lists to ensure patients are secured an
outpatient appointment within designated appropriate timeframes. Escalating issues appropriately to senior managers.
Provision of Reception cover for Outpatient areas and MKUH Main Reception to receive patients, ensuring Trust systems
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.