Patient Service Adviser

About the Role

The Patient Care Navigator supports patients by guiding them to the most appropriate healthcare services within Earls

Barton & Penvale Park Medical Centre and the wider community. The role involves acting as a first point of contact,

responding to patient enquiries professionally and empathetically via telephone, online systems and face-to-face

interactions. The post holder will assess patient needs, book and manage appointments, and signpost patients to

clinicians, community services, social prescribing options and self-care resources. They will help patients understand

care pathways, reduce barriers to access, and ensure patients receive timely and appropriate support. The role requires

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.