Patient Services Reception Advisor

About the Role

In proactively managing an allocated reception desk and suite the post-holders role will include Reception Desk

Management Meeting and greeting patients in a calm and professional manner and directing patients to the appropriate

waiting areas. Booking and rescheduling appointments and informing patients of booked, cancelled or rescheduled

appointments. Liaising with doctors and/or clinicians prior to booking patients appointments and telephone calls.

Actively manage doctors phone lists to reduce the impact of unnecessary burdens. Receiving, making and diverting

telephone calls and taking messages. Dealing with queries, problems, complaints and registering new patients in

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.