Practice Assistant

About the Role

Key ResponsibilitiesReception and Front-of-House Duties Welcome patients and visitors warmly, ensuring they feel valued

and supported. Answer incoming calls promptly, courteously, and professionally using the surgerys telephone system.

Handle patient queries, appointment requests, and repeat prescription enquiries efficiently and empathetically. Carry

out all daily and reception checklists, ensuring all assigned tasks are completed on time. Register new patients and

process changes to patient details in line with NHS and practice protocols. Book, amend, and cancel appointments using

EMIS, ensuring accuracy and confidentiality. Ensure the reception area is kept clean, tidy, and patient-friendly

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.