Reception Lead

About the Role

1. Staff Leadership Team Oversight: Supervise and support a team of 18 receptionists, ensuring efficient workflow and

adherence to practice protocols. Leave Scheduling: Coordinate, approve and record staff leave, arrange cover and ensure

adequate capacity at all times. Training & Development: Conduct staff inductions, organise training, and facilitate

annual appraisals. Disciplinary Procedures: Address performance issues and implement disciplinary actions in line with

HR policies with the support of the Practice Manager 2. Operational Support IT and Process troubleshooting: Resolve

day-to-day procedural and IT-related issues promptly to minimize disruptions. Procedure: Create or maintain and update a

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.