Receptionist

About the Role

Join our team as a Receptionist, serving as the first point of contact for patients, families, and healthcare teams. You will manage inquiries, handle telephone communications, and ensure accurate message delivery. Your role is vital in maintaining a welcoming environment while supporting the efficient operation of our healthcare facility.

Responsibilities

• Manage patient and visitor inquiries professionally.
• Handle incoming calls and messages accurately.
• Monitor deliveries and ensure timely collection.
• Assist with car parking and access control.
• Maintain visitor logs and ensure safety protocols.

Requirements

• Strong communication and interpersonal skills.
• Ability to handle distressed clients sensitively.
• Proficient in IT and administrative tasks.
• Experience in a healthcare environment preferred.
• Willingness to undergo mandatory training.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Access to employee wellness programs.
• Flexible working hours available.

Compensation

Compensation will be discussed during the interview process, reflecting experience and qualifications.

Location & Schedule

This position is based in an acute mental health inpatient environment with varied shifts.

How to Apply

Please submit your application through the NHS Jobs portal.