Service Delivery & Customer Experience Manager

About the Role

JOB DESCRIPTION

Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a

Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery

framework across Healix’s global assistance operations.

In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is handled with consistency,

empathy, and excellence. You’ll lead initiatives around quality assurance , claims process optimization , and Voice of

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.