Telephone Support Worker - Full Time

About the Role

Hours of work: Full time x 2 positions. Helpline works to a rotating shift pattern, covering our 24/7 service opening

hours on a full time, or part time basis Salary: £25,958 with progression to £28,662 per annum (salary will be pro-rata

for part time hours) Location: Hybrid - Day shifts at Waterside House, Sunderland. Night shifts and weekends are home

based** (All staff work across a 4 week rotating rota basis, available positions all include night shifts and you will

have a set rota) Do you have experience and passion for supporting people who might be going through a difficult time?

Do you truly want to make a difference to people's lives? Our Mental Health Helpline provides a vital listening ear and

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.